CyberGhost review: information about the company
When it comes to the providers of VPN (Virtual Private Network) services, CyberGhost VPN is definitely one of the most popular names around. However, popularity doesn’t always correlate with the quality of services, so in this CyberGhost review, we’ll show whether or not this VPN lives up to its reputation of one of the finest services in the industry.
So, let’s start off with finding out what is CyberGhost. CyberGhost is a company from Romania that provides traffic anonymization and encryption services. The company’s headquarters is located in Bucharest. It was founded 7 years ago by Robert Knapp, a German entrepreneur and IT enthusiast. The official website claims that more than 20 million users enjoy anonymous browsing through CyberGhost secure VPN. The CyberGhost team is comprised of 45 experts in the area of information technologies and Internet security. The company states that its mission is to facilitate the formation of an uncensored Internet culture and promote the concept of free society, both offline and online. The following CyberGhost VPN review will show whether or not this ghost VPN is capable of satisfying the requirements of the modern Internet user.
How to download CyberGhost and then launch it
The Cyber Ghost VPN software is fully compatible with all popular operating systems, such as Windows, Mac OS, Linux, Android, and iOS. You can easily download CyberGhost from their official website or using any reliable affiliate link. In order to install this VPN Ghost, you will have to follow these steps:
- Choose the VPN plan according to your personal requirements and financial capacity (the CyberGhost 5 review with regard to pricing will be provided later in this article). If you are not entirely sure that CyberGhost 5.5 suits all your browsing needs, you can always download a trial version which will let you use this VPN for free for 7 days.
- Enter the existing email address in the corresponding field and wait until you get a letter that includes your personal account credentials as well as billing information.
- Choose the convenient payment option (also described later in the article) and transfer the required amount of fund to the designated company’s account.
- Once you get the payment confirmation, you can download the CyberGhost VPN client onto your device.
- Launch the setup wizard by double-clicking the downloaded CyberGhost file. The actual installation usually takes no more than a minute, depending on the computing capabilities of your device. However, you should keep in mind that it is necessary to close all running programs and browsers prior to CyberGhost download; otherwise, you may experience certain troubles due to software inconsistencies.
The VPN program will launch automatically once the installation is complete, and you will be able to enjoy anonymous and secure Internet surfing.
As you can see, the process of CyberGhost download is rather straightforward and doesn’t require any specific knowledge.
What other CyberGhost reviews say about its performance
We have studied multiple CyberGhost VPN reviews and it can be said that the opinion of users and tech experts about this service is rather mixed. There was more than one praised CyberGhost VPN review in which authors praised this service for its decent anonymity properties and variety of servers, there were also those who were not satisfied with the CyberGhost torrenting capacities due to the significant decrease of download speed when using CyberGhost torrent. We have conducted our own research before writing this CyberGhost review in order to find out whether these appraisals, as well as complaints, were justified.
Just like any other VPN service, CyberGhost’s primary function is to conceal the users’ real IP address and ensure the anonymity of their online surfing. It should be noted that CyberGhost doesn’t provide a dedicated IP address for each user. All users of a certain server browse the Internet by virtue of the same IP which, according to CyberGhost developers, provide a more in-depth anonymization.
CyberGhost also provides a comprehensive protection of users’ Wi-Fi connection when they are using the Internet in public spaces which are basically unprotected against maleficent activities of various cyber criminals.
According to the official website, CyberGhost 5.5 and higher provide the best possible speed, though this particular claim is argued by many experts and users.
CyberGhost also features a kill switch that is basically the software’s last line of defense in case of the attempt of cyber attack. As soon as the software detects suspicious activity that threatens the integrity of user’s personal or financial data, CyberGhost breaks down the Internet connection thus denying access to any sensitive information.
CyberGhost also allows users to connect up to seven different devices using one account, which means that they can protect not only their desktop and portable gadgets but also the devices of their family members and friends who use the same Wi-Fi network.
Finally, CyberGhost unblocks the access to different websites and online services which is restricted to users from certain countries due to various reasons. Netflix and BBC are among the most popular services which are accessed by virtue of CyberGhost.
Servers and countries
CyberGhost has more than 2,800 servers located in 60 countries around the world, from Albania to South Africa. Naturally, the largest amount of servers (494) are located in the United States, with Germany being the second largest server host (415 servers). Currently, CyberGhost is among the biggest VPN providers in terms of the number of servers. The new servers are added on a regular basis, so we can expect a further extension of the list of servers and countries in the near future. Please note that the performance of these servers may vary from country to country; therefore, we suggest using European servers, preferably those which are located in the Netherlands or Germany, for the purposes of streaming, torrenting or CyberGhost VPN download. Moreover, CyberGhost provides the opportunity to conduct P2P transactions on its servers which is greatly beneficial for the CyberGhost torrent using experience.
Pricing and payment options
The CyberGhost review wouldn’t be complete without the detailed description of their pricing policy. This VPN provider offers four types of payment plans:
A monthly plan that costs $11.00/month. This is the least lucrative offer out of all four, which may be suitable only for those who want to learn how to use CyberGhost. However, given that CyberGhost offers a 7-day free trial, which gives more than enough time to understand whether or not this VPN is capable of meeting all your demands, purchasing the monthly plans would make little sense since the yearly payment plan is considerably cheaper.
The 1-year plan currently costs $4.99/month ($59.88 billed in a single payment) which is the most optimal variant in terms of price and the longevity of provided services. Purchasing a decent VPN that ensures complete anonymity and security of all Internet activities for a price of a dinner at a restaurant is definitely a deal maker.
You can also purchase a 2-year plan for $3.79 per month which is a good offer, given that you are completely satisfied with the quality of CyberGhost’s services.
And finally, there is a 3-year plan which costs as little as $2.75 per month as comes as CyberGhost’s best value offer. Should you decide to go with this plan, you will be billed $99 every 3 years. However, you have to be absolutely sure that this service meets all your requirements. Hopefully, this CyberGhost review will help you make the right decision.
Lastly, CyberGhost provides a 30-day money-back guarantee, which not all VPN services usually do, which gives you an opportunity to assure yourself that you won’t be wasting money on software that performs below the industry standards.
As for the payment options, CyberGhost offers four ways to pay for their services:
- Credit cards: Visa, Mastercard, American Express. Given that CyberGhost utilizes top encryption protocols, using your personal banking card to pay for their services is absolutely safe.
- PayPal: However, if you are not willing to reveal your credit card details, you can always resort to alternative payment methods, such as PayPal. The payments go through almost instantly, allowing you to engage in an anonymous browsing in a matter of minutes.
- WebMoney: This payment option would be more suitable for users from Central and Eastern Europe who are more accustomed to using this particular payment system.
- BitPay: CyberGhost also users to purchase their services using cryptocurrencies, namely Bitcoin. CyberGhost should get credit for protecting the payments in cryptocurrency by their money-back guarantee option, which is not a common feature among other VPN providers.
Additionally, CyberGhost offers a free 1-year McAfee (security software) subscription as well as free access to their NoSpy servers.
Now, we have come to probably the most important part of our CyberGhost review since the securitization of user’s browsing activity is the cornerstone of all VPN services. So, the answer to the question, “Is CyberGhost safe?” is quite straightforward: CyberGhost makes your online surfing as safe as it can get. To be more precise, CyberGhost uses the state-of-the-art encryption via AES-256 protocol, which is an industry standard, along with several other tunneling protocols, such as Open VPN, L2Tp/IpSec, and PPTP. As mentioned above, the CyberGhostVPN features a kill switch, and it has a good level of protection against DNS and IP leaks, the reliability of which was proven over the course of numerous tests.
Finally, we have come to an important question for any VPN user, “Does CyberGhost keep logs?” Why is it so important? The reason is that many VPN providers maintain the logs of user activity which throws the very concept of online anonymity out of the window, because these logs can be provided to the third parties, specifically law enforcement agencies, upon their official request. In this CyberGhost VPN review we must explain why the founders chose Romania as the location for their headquarters. This country is currently out of the jurisdiction of the so-called Fourteen Eyes organization, which is basically an international spying conglomerate that includes nearly all Western countries plus Australia. Therefore, CyberGhost is not legally obliged to provide any user data to this or any other intelligence agencies, so the users may rest assured that their browsing history won’t be shared with the third parties under any circumstances.
Performance and quality of technical support
As we have already mentioned in this CyberGhost review, the downloading speed can drop significantly when using this particular VPN service. After having conducted numerous tests, we’ve come to a conclusion that the downloading capacity can decrease by as much as 20% when using CyberGhost. While these results are far from being the worst, they certainly make CyberGhost inferior to the competition in this area.
However, this downside can be compensated by the CyberGhost Netflix unblocking feature. They have dedicated a separate server that changes the user’s IP address as soon as Netflix attempts to crack it.
The CyberGhost review wouldn’t be complete without the estimate of the quality of its technical support. Frankly speaking, it is far from being perfect. The users often complain that they were unable to send the ticket to tech support, and the consultants, who are supposed to work through live chat, were unresponsive most of the time. And even if the user managed to submit the ticket, he or she had to wait for nearly two days for the official response.
If you value security and anonymity more than the downloading speed or the responsive technical support, then you should definitely opt for this VPN provider. In this Cyber Ghost review, we have proven that this company is fully reliable when it comes to protecting their customers’ identity. As also shown in our Cyber Ghost review, this company also offers a great variety of servers that all your browsing needs, from torrenting to ensuring the security of financial operations.